Terms Of Service

Broken Heel festival Terms & Conditions:     

  1. Your confirmation email is proof of purchase of the above event, your ticket will be in the form of a wristband that will be mailed out to you.

  2. Your wristband in your ticket into the festival, without it entry will be denied, so don’t forget to bring them with you to the event.

  3. Wristbands must be worn for the period of your pass. Wristbands that have been removed or damaged are void and will not be accepted.

  4. Your ticket is non-refundable.

  5. Only one ticket is valid per ticket purchased.

  6. Tickets are not to be duplicated for the purpose of falsifying entry.

  7. You can on-sell or gift your ticket. NOTE: this is an 18+ event and without valid ID entry will be denied.

  8. Tickets cannot be on-sold by any means at a price greater than the purchase price of the ticket. Scalped tickets may be cancelled, and the ticket holder denied entry.

  9. The Event Organiser reserves the right to refuse entry.

  10. Your ticket confirmation has been created and managed using Squarespace.

  11. As the Event Organiser hosting this event, Broken Heel Festival is solely responsible for all issues relating to the sale of tickets. If you have any questions regarding this event, please contact priscilla@thepalacehotelbrokenhill.com.au.

  12. This is an over 18 years event. You must bring valid photo ID for entry.

  13. Any persons who are noisy, drunk, threatening or unruly will be asked to leave the premises. NSW Responsible Service of Alcohol Rules apply. Palace Hotel House Policy Rules apply.

  14. The Event Organiser has all rights to film, photo and video production of this event.

  15. If the event is cancelled due to unforeseen circumstances, a full refund will be issued to all patrons on the return of your wristband and ticket order confirmation email.

  16. Data from this transaction will be used for festival demographic analysis for reporting.

  17. Email addresses used in this transaction will be added to the BHF mailing list only, if you wish to change this please use the unsubscribe link in the bottom of the newsletter.

  18. Your ticket is your TAX INVOICE – Supplier is The Palace Hotel Broken Hill ABN: 90753706347

  19. All ticket purchase transaction fees are include in your ticket price.

  20. Ticket booking and postage fees are $7.50 per 1-5 tickets charge at the checkout.

  21. Dresscode = Fabulous ::: Chukkas Darling  xxx